Stikkar currently ships to UK and rest of Europe. We are working on bringing Stikkar everywhere around the world. Tag us @stikkar to let us know where you live!
We offer two shipping speeds:
1. Standard (3-5 business days): £3.50
2. Next Business Day* (1-2 business days): £6
*Next Business Day shipping is only available for Mainland UK addresses
We ship to Mainland UK, plus the Highlands and Islands, Isle of Man, and Channel Islands. We also ship to BFPO addresses and PO Boxes.
PS: Standard shipping is free when you spend £30 or more. Please allow 1 to 2 business days for us to receive and process your order. You will see the total cost of your order during checkout. Your payment method will be charged in Pound sterling (GBP) according to those charges. Stikkar orders sent to UK addresses do not require signature for delivery.
Rest of Europe*
Please allow 5-10 working days for your order to arrive. Shipping rate is a flat £6.99 *Postcode restrictions apply
Standard Shipping to our Mainland UK friends will take 4-7 business days (it may take a few extra days to deliver to islands and BFPO addresses). Next Business Day orders will arrive the next business day when you place your order by 2 pm GMT. Next Business Day orders placed after 2 pm will arrive on the second business day.
Rest of Europe*
Please allow 5-10 working days for your order to arrive.
First, double check that there’s a space between the two sections of your postcode (for example, EC1Y8SY should be entered as EC1Y 8SY). Next, make sure your billing and shipping addresses are located in the same country (see below).
Returns & Exchanges
All return requests must be submitted by you within 30 days of receiving the order (in its entirety).
How to return any item:
Send an email to firstname.lastname@example.org, including your name, address, and Order # and we’ll help you place the return.
You will be refunded in full to your original form of payment, including the cost of standard delivery. However, we will not refund your cost of returning the Product(s) to us. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.
Credit card refunds usually take 5-10 business days to appear on your statement.
We accept payment through PayPal, Visa and Mastercard.
Your credit card will be charged as soon as your order is accepted and processed.
Oh no! Here are a few things to check if your payment didn’t go through: check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system.
International orders can incur taxes and duties. (Although this seldom happens,) Duties and taxes will be determined by the Customs agency within the destination country and are the responsibility of the recipient.
Duties and taxes will be based upon the value of the order.
Please email us at email@example.com as soon as possible if you would like to cancel or change your order. Our fulfilment centre processes orders quickly, but we’ll do our best to process your request.
Our products reflect our belief that everyday products should be quality, uncomplicated, simple, and elegantly designed. Our products are designed to live with you and enhance your bathroom. They are meant to be touched, wet, pulled, and shared until they are crinkly and can literally give no more. They represent fun and freedom and are the result of recommendations from the coolest people around the world.
We are just getting started watch this space. Sign up with your email address to get the latest updates.